Logo
Submit a request
Sign in
  1. DataServ
  2. Frequently Asked Questions

Frequently Asked Questions

Listing of FAQs for quick reference.

DataServ FAQs

  • Why Do I No Longer Have a Configuration Icon?
  • Why is there no scroll bar on my Document Viewer?
  • How to Find the Vendors That are Mailing Items to Ingestion PO Box
  • How Do I Calculate My AV Exception Match Rate
  • Email Rule Setup: Redirecting and Forwarding
  • Email Redirect vs Email Forwarding

General

  • What is a DIN?
  • Where to find DataServ Help Documentation?
  • How Do I Send Documents to DataServ?
  • How Do I Clear My Cache?
  • How to use an incognito browser?
  • Accepted File Types
See all 10 articles

Log In

  • How Do I Login?
  • What If I Forgot My Password?
  • Can I Change My Password?
  • How Do I Access My Profile?

Invoice Approval

  • Why Am I Still Receiving Email Notifications
  • Why Can I Not See Docs Routed to Me
  • Why Can't I Approve Documents?
  • How Do I Mass Update Documents?

Support

  • 5 Tips To Improve Your Support Experience
DataServ
Powered by Zendesk