Deactivate a User

The Deactivate User option allows an administrative user to move any user to the "Inactive User" list, which deactivates that user's profile. If a user is "Inactive", their profile is essentially frozen, meaning the inactive user is no longer able to log in, but their security permissions and profile details are stored and saved. Once an inactive user is moved back to the "Active Users" list and reactivated, their security permissions and login access are restored.

How to Deactivate a User

After logging in, click on the Configuration icon in the upper right.

Click on the "Deactivate User" link in the top toolbar.

Select the user's name from the "Active Users" list. Use the arrow key (>) to move the user to the "Inactive Users" list.

Click "Submit." The user is now deactivated.

Inactive User Details

• Inactive users are unable to login.
• Deactivating a user who has documents assigned to them does not remove the Route To field value from those documents.
• If the Route To field on those documents is not updated, the documents will continue to be routed to the inactive user.

How to Reactivate a User

To Reactivate a user, select the user's name from the "Inactive Users" list.

Use the arrow key (<) to move the user to the "Active Users" list.

Click "Submit." The user is now active, with login access and security permissions restored.