Can You Update A User ID

It is not possible to update a user id once it has been created.

If the user id was set up incorrectly or a user has changed names we have two options.

1. Leave the user id as it is and update the other info to the new info.

This is not recommended and can be very confusing

2. Delete the original user id and set the user back up with the correct info

Be sure to remove the user from any approval security groups or matrices before you delete the user. 

If you wish to use the email on the original account please contact support so that we can remove it from the database. Otherwise you will receive an error upon the set up of the new user.