Dear Valued Client,
The DataServ platform will be unavailable on Sunday, April 12th, 2026, from 7:00 a.m. to 12:00 p.m. CDT. During this time, we will deploy the 2026.04 release, which includes product updates, security improvements, and system maintenance.
RELEASE 2026.04
Bug Fixes:
- We fixed an issue impacting a small set of import configurations that combine / merge related files into a single document during import. Imports that rely on “merge fields” will now merge documents as expected, improving reliability and reducing the chance of separated or incomplete merged documents.
- We resolved an issue that prevented SSO clients using Employee Number from completing setup of user accounts. Clients can now complete setup without needing DataServ assistance.
- We made additional security and stability improvements to how certain embedded components (such as monitoring / support widgets) are loaded in the application.
Click Here for the 2026 Release and Holiday Schedule, also available in our help portal.
This communication is being sent to key operational contacts at your company. Please forward this email to other users within your organization as appropriate. If you would like to review our distribution list, please contact us, and we will be glad to help. If you have any questions, please contact us, and we will answer.
Support Contact Information:
DataServ Support at 314.775.2850
Warm regards,
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