Dear Valued Client,
The DataServ platform will be unavailable on Sunday, September 13th, 2026, from 6:00 a.m. to 12:00 p.m. CDT. During this time, we will deploy the 2026.09 release, which includes product updates, security improvements, and system maintenance.
RELEASE 2026.09
🆕Product Updates:
- Cleaner Invoice Field Options. We’re simplifying the invoice experience by removing unused, uneditable header fields from More Fields in the Document Viewer and from the available search columns. If you have any fields configured specifically for your organization, they will remain available and we will notify you when the clean up is done for your organization. No action is needed from your team.
Upcoming Product Sneak Peeks:
-
Foundational Upgrade: Intelligent Routing. We are excited to preview Intelligent Routing, a complete redesign of our non-PO initial routing matrix. This upgrade provides a more scalable and standardized framework for how documents are directed the moment they enter DataServ. This foundation is the critical prerequisite for our upcoming S.A.F.E. AI Intelligent Routing Advisor, which will leverage the DataServ Decision Engine to identify common manual assignment paths, recommend routing rules to your team for review and approval, and, once approved, significantly reduce manual routing effort. We are currently finalizing Intelligent Routing and are looking for early-access partners to provide feedback and help shape the final rollout.
- ✋Interested in early access? Please reach out to your Client Success Account Manager (CSAM) or DataServ Support to discuss how your team can be among the first to upgrade.
Click Here for the 2026 Release and Holiday Schedule, also available in our help portal.
This communication is being sent to key operational contacts at your company. Please forward this email to other users within your organization as appropriate. If you would like to review our distribution list, please contact us, and we will be glad to help. If you have any questions, please contact us, and we will answer.
Support Contact Information:
DataServ Support at 314.775.2850
Warm regards,
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