AV Exceptions - Receipt Discrepancy

Description: Multi-line PO; invoice is for one line of the PO; that line has not been received yet (PO has been partially received) OR Invoice with multiple PO’s associated OR PO with multiple invoices; PO has been received against but not for any lines on this invoice

•Status: Matching Exception 

1.Confirm if items have been received 

2.If yes, input Receipt in ERP 

3.Put the invoice back into AV by clicking on the ‘Retry AutoVouch’ button 

Or: 

1.Manually match receipt line to invoice line(s) on AV Exception Form 

2.Click Approve – pop-up will display to confirm approval outside of tolerance 

3.If accepted, invoice will validate and move to Pending Data Transfer status

Or:

1.Buyer can request new invoice with correct pricing/quantity from supplier. 

2.Reject invoice back to AP Team; AP Team will put in status of Duplicate/Void

  Or:

1.Buyer can update PO data 

2.Then Retry AV