December 7, 2021 Release Notes

DataServ has maintenance Sunday, December 12, 2021. The DataServ platform will be unavailable from 8:00 a.m. to 12:00 p.m. U.S. Central time on that day.  During the maintenance window, we will perform scheduled failover testing of our firewall and storage network.

We wanted to provide advance notice and clarity around DataServ offices, including our Digital Mailroom with the upcoming holidays. DataServ will be closed on December 23^rd and 24^th in observance of the Christmas holiday and December 31^st in observance of New Year’s Day. Emergency coverage will remain in place but portions of document processing that occurs through the Digital Mailroom may have next-day delays. This means: 

• Christmas holiday
  • On Thursday, December 23^rd, users may still have newly imported documents that were processed by our Digital Mailroom on the prior day.  
  • Users will not see new documents imported on Friday, December 24^thor Monday, December 27^th (midday imports are an exception). 
  • New document imports will return to the regular schedule beginning Tuesday, December 28^th. 
• New Year’s Day holiday
  • On Monday, January 3^rd, users may still have newly imported documents that were processed by our Digital Mailroom on the prior day. 
  • Users will not see new documents imported on Tuesday, January 4^th (midday imports are an exception).
  • New document imports will return to the regular schedule beginning Wednesday, January 5^th. 

The DataServ production environment code freeze is from December 17, 2021, to January 8, 2022. During this time, no modifications or enhancements will be made to the production instance of the platform or client initializations acknowledging that the calendar year-end is a very busy time for our clients.

This communication is being sent to key operational contacts at your company. Please forward this email to other users within your organization as appropriate. If you would like to review our distribution list, please contact me, and I will be glad to help.

Sincerely,
DataServ Team 

Click Here to See Our 2022 Release and Holiday Schedule