DataServ had a system outage on 8/26/2020 from 1:41pm-3:11pm US CT. DataServ experienced a bug with one of our firewalls. To correct this, new hardware was identified and priority shipped to DataServ to be installed and tested as quickly as possible. We do not anticipate platform downtime for this installation Friday (8/28/2020) evening. We will let you know if an outage is needed.
DataServ has multiple firewalls setup for high availability, but the nature of this bug caused instability in the configuration. A firewall that was not functioning properly was trying to manage the flow of traffic and would take control from the functioning firewall.