Login Outage 02/15/2020

DataServ had a system impairment on 02/15/2021 from 1:17pm-1:47pm US CT, when a system login server experienced a memory issue. Some users may not have been able to log into DataServ or view documents. The root cause of this issue was a memory leak in a web server which caused an “out of memory” condition. No data was lost, only login and access to data was intermittently impacted during this outage.